FAQs & Troubleshooting
Find the answers to our most frequently asked questions and troubleshooting
- Automatic 2-sided (Duplex) Print (Up to A3/LGR)
-
Up to 28.0/28.0 ipm (Mono/Colour)
FPOT: Up to 4.4/4.6 seconds (Mono/Colour) - 3.5" TFT Colour Touchscreen LCD
- Paper capacity across two trays up to 500 sheets plus 100 sheets multi-purpose tray
Information
Overview
Specifications
Basic Specs
Functions
Print, Scan, Copy, Fax
Printer Type
Inkjet Printer
Product Dimensions (Width X Depth X Height)
530 mm × 398 mm × 375 mm
Weight
20.5 kg
Print Speed
Up to 28.0 (Mono) / 28.0 (Colour) ipm
FPOT: 4.4 (Mono) / 4.6 (Colour) Seconds
Paper Type
Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Recycled Paper
Paper Size
A4, Letter, Executive, B5, A3, Ledger, B4,Legal, Mexican Legal, India Legal, Folio, A5, B6, A6, C5 Envelope, Com-10, DL Envelope, Monarch, Photo(10x15cm/4x6"), Photo-L(9x13cm/3.5x5"), Photo-2L(13x18cm/5x7"), Indexcard(13x20cm/5x8")
(B5, B4 and B6 size paper are supported only in some countries.)
Maximum Paper Capacity
Up to 600 sheets of 80 gsm plain paper
Resolution
Up to 1200 × 4800 dpi
Borderless
A4, Letter, A3, Ledger, A6, Photo(10x15cm/4x6"), Photo-L(9x13cm/3.5x5"), Photo-2L(13x18cm/5x7"), Indexcard(13x20cm/5x8")
2-Sided (Duplex) - Printing Paper Type
Plain Paper, Recycled Paper
2-Sided (Duplex) - Paper Size
A4, Letter, A5, Executive, B5 (JIS), B6 (JIS)
Paper handling
Tray #1 - Paper Type
Landscape: A4, Letter, Executive, B5(JIS)
Portrait: A3, Ledger, Legal, Folio, B4(JIS), A5, B6(JIS), A6, Photo(4x6"), Indexcard(5x8"), Photo-L(3.5x5"), Photo-2L(5x7"), Com-10, DL Envelope, Monarch、C5, Mexico Legal, India Legal
(B6(JIS), B5(JIS) and B4(JIS) size paper are supported only in some countries.)
Tray #1 - Maximum Paper Capacity
Up to 250 sheets of 80 gsm plain paper
Tray #2 - Paper Type
Landscape: A4, Letter
Portrait: A3 Ledger, B4(JIS), Legal, Folio, Mexico legal, India Legal
(B4(JIS) size paper are supported only in some countries.)
Tray #2 - Maximum Paper Capacity
Up to 250 sheets of 80 gsm plain paper
Multi-purpose Tray - Paper Type
Landscape: A4 Letter, Exective, B5(JIS)
Portrait: A3, Ledger, B4(JIS), Legal, Folio, A5, B6(JIS), A6, Photo(10x15cm/4x6"), Indexcard(13x20cm/5x8"), Photo-L(9x13cm/3.5x5"), Photo-2L(13x18cm/5x7"), Com-10, DL Envelope, Monarch, C5, Mexico Legal, India Legal, Long paper(max length:1200mm)
(B6(JIS), B5(JIS) and B4(JIS) size paper are supported only in some countries.)
Multi-purpose Tray - Maximum Paper Capacity
Up to 100 sheets of 80 gsm Plain Paper
Automatic Document Feeder (ADF) Maximum Paper Capacity
Up to 50 sheets of 80 gsm Plain Paper
Paper Output
Up to 100 sheets of 80 gsm Plain Paper (Up to A4/Letter)
Up to 50 sheets of 80 gsm Plain Paper (Over A4/Letter)
Copy
Colour / Monochrome
Yes
Yes
Multiple Copies
Up to 999 pages
Enlarge/ Reduce
25% to 400% (in increments of 1%)
Resolution
Print: Up to 1,200 x 4,800 dpi
Scan: Up to 600 x 600 dpi (FB/ADF)
2-Sided (Duplex) - Copying Paper Type
Plain Paper, Recycled Paper
2-Sided (Duplex) - Paper Size
Letter, A4, A5
Scan
Resolution - Interpolated
Up to 19,200 × 19,200 dpi (interpolated) (Windows Only)
Resolution - Scanner Glass
Up to 1200 × 2400 dpi
Resolution - Automatic Document Feeder (ADF)
Up to 600 × 600 dpi
Fax
Compatibility
ITU-T Group - Super G3
Modem Speed
33.6 Kbps
Memory Transmission
Up to 150 pages (ITU-T Test Chart #1, MMR)
Out of Paper Reception
Up to 150 pages (ITU-T Test Chart #1, MMR)
PC Fax - Sending
Yes (Network/USB)
PC Fax - Receiving
Yes (Network/USB)
*NA for MAC
Connectivity
Connectivity
Hi-SpeedUSB2.0, IEEE 802.11b/g/n (Infrastructure Mode), IEEE 802.11g/n (Wi-Fi Direct)
Network
Wireless Network Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES), WPA3-SAE (AES) *Wi-Fi Direct supports WPA2-PSK (AES) only.
Wireless Setup Support Utility - WPS
Yes
Display & Memory
Display Type
3.5" TFT Color LCD
Memory Capacity
256 MB
Operation
Power Source
220-240V AC 50/60Hz
Power Consumption - Ready
Approx. 5.5 W
Power Consumption - Sleep
Approx. 0.9 W
Power Consumption - Power Off
Approx. 0.03 W
Noise Level
51.5 dB(A)
Supported Operating Systems
Supported OS
Windows® 7/8.1/10
Server 2008/2008 R2/2012/2012 R2/2016/2019
macOS 10.14.6/10.15.x/11
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Supplies
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