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Case Trust Gold

23 November 2015

The CaseTrust Gold Award is the premier tier of the CaseTrust Accreditation Scheme. It is given only to businesses exemplifying business excellence and superior customer service, distinguishing them as industry leaders. 

Brother is one of the nine companies in Singapore to be given this award. To consumers, this award represents a promise of the highest standards in service quality. To Brother, this award reinforces our vision of providing them with world-class service.

In 2006, one year after receiving the CaseTrust Gold Award, Brother also received the Friend of CASE award for its dedication to first-class customer service.

CASE Trust is the alternate intermediary channel that customer can refer to, in event that resolution time frame exceeds 21 days.