Search
Search textbox label
Search
Menu
Products
Printers & Multi-functions
Printers & Multi-functions
Color Inkjet Printers
Color Laser Printers
Mono Laser Printers
A3 Inkjet Printers
Printers For Home
Printers For Work
Scanners
Scanners
Desktop Scanners
Portable Scanners
Mobile Printers
Label Printers
Label Printers
Home and Small Office
Home Organisation
Industrial Usage
Office Use
Portable Use
Fax Machines
Latest Promotions
Download Drivers, Manuals, & FAQs
Garment Printer
Industrial Sewing Machines
Machine Tools
Supplies
Support
Business Solutions
Business Solutions
Business Solutions
Customisation
Security Solutions
Managed Print Services
Fleet Management
Labelling Solutions
Partner Solutions
Mobile & Cloud Solutions
Scanning Solutions
Portable Printing
By Industry
By Industry
Healthcare
Retail
Financial
Logistics
Where to buy
About
Home
Customer Service & Support
MFC-J3940DW
Scan
Support for MFC-J3940DW
Go back
Scan
Cannot Scan (via Network)
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
I cannot scan via network.
Show More
Show Less
Cannot Scan (via USB / Parallel)
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
Show More
Show Less
General Scan Problem
The scanning speed is slow when scanning from my machine. (Windows)
Show More
Show Less
Scan from Mobile Device
Install the Brother Mobile Connect application (for mobile device)
Show More
Show Less
Scan Settings / Management
Load Documents in the Automatic Document Feeder (ADF)
Show More
Show Less
Other FAQs Category
A guide to navigating our most common questions
mfcj3940dw_eu_as_cn