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MFC-J3940DW
Fax
Support for MFC-J3940DW
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Fax
Cannot Send a Fax
Telephone Line Interference/VoIP.
I am experiencing issues sending a fax.
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Cannot Receive a Fax
Telephone Line Interference/VoIP.
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Fax Quality Problem
One or more of my colors are not printing (blank).
Change the Print Options to Improve Your Print Results
Check the Print Quality
Check the Print Alignment from Your Brother Machine
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Fax Receiving Operation
Print using only the black ink cartridge when the Color cartridges have run out.
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Fax Sending Operation from Computer (PC-Fax)
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
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Fax Receiving Operation with Computer (PC-Fax)
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
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Fax Settings / Management
Telephone Line Interference/VoIP.
Export an address book and import it to another machine
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
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Other FAQs Category
A guide to navigating our most common questions
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